Reporting to the Campus Support Duty Manager, you will be part of the team responsible for the delivery of customer focused security service that priorities the safety of staff, students, residents, visitors and the security of University buildings and assets, enhancing the customer experience.
The role holder will provide a comprehensive security service for all campus users and property of the University, with daily contact with our customer base, with the aim of ensuring a welcoming, safe, and secure campus by being proactive, approachable, supportive vigilant and visible.
You will be an enthusiastic, skilled, highly motivated individual with considerable front line experience of working within a customer facing organisation. You will have experience of working in teams that deliver effective solutions and which provide high levels of customer service.
Although the post is security related, we are not necessarily seeking individuals with experience in the sector, our preference being to employ someone with the right customer ethos and experience of working within teams delivering first class customer care.
One of the most important roles this post incorporates is that of first responder to safety and welfare related incidents and as such we are looking for an individual who is calm under pressure, caring and compassionate.
If you feel you have the customer engagement skills we require, but are concerned at lack of security experience please call Kevin (Head of Security) on 0161 247 or Andy (Security Operations Manager) on 0161 2476653 to discuss this with them.
Duration of role: This is a fixed term position which ends on the 01 Jun 22.
Shift Pattern of rotating 12-hour shifts working 4 on and 4 off (days and nights)
There is a requirement to work weekends, days, nights, and bank holidays as scheduled.
Pay and allowances:
This role attracts a shift allowance in the region of £6,298.
In addition, the role attracts additional pay which reflects the shift working patterns in the region of £1,870 to £2,013
If you would like to join our people and share our ambition, we would love to hear from you.
Please submit your CV and covering letter via our application portal.
Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.
We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.
We recognise the benefits and importance of an environment that supports flexible working and are open to conversations about this throughout the application process.