Job description


Cloud Operations Technical Team Lead (5369)

About the role:

The Cloud Operations Technical Team role offers a unique opportunity to join the University at an exciting time.  The role is a key to the successful delivery of the Cloud Infrastructure Transformation Programme, taking technical ownership of cloud engineering practices, whilst operating in a leadership capacity across the organisation and building a dedicated Cloud Engineering function and team.


The role will be predominantly responsible for owning our Azure environment - build, billing, CI/CD pipelines and maintenance, operation, and monitoring of the platform.  This role will also act as the Subject Matter Expert in Cloud, guiding on best practices, guidelines, recommendations on how to best leverage what Cloud already provides as PaaS.


Key responsibilities will include, but are not limited to:

  • Delivery of change to the Azure public cloud platform
  • DevOps & Platform evangelist educating the development teams, taking requirements, and shaping them to be built on top of the Platform.
  • Internal consultant for the technology teams, helping them in recommending the choice of technologies and their design & architecture suitable for their problem statement.
  • Patch assessment, acceptance, integration, and adoption for the Azure public cloud platform
  • Maintenance release and update assessment, acceptance, integration, and adoption for the Azure public cloud platform
  • 3rd line support for the Azure public cloud platform during in operational hours and out of hours through on call structure
  • Definition of a team structure and roles for the Azure cloud platform team based on business and technology requirements
  • Development of the Azure cloud platform team members in relation to performance and career development
  • Identification of improvement opportunities to improve the Azure cloud platform and/or the Azure cloud platform team including skills, knowledge, tooling and automation
  • Representation of Azure cloud platform in business and technology forums to educate forums on the role of the Azure cloud platform, challenge where appropriate and assess the impact of planned changes
  • Work alongside the Head of Core Infrastructure Services and peer colleagues as part of a leadership group to provide an effective IT service management and operations capability for the group
  • Deputise for the Head of Core Infrastructure Services.


About you:

As a proven technology leader with a passion for cloud engineering and operations, you are likely to be excited by the prospect of leading and shaping a cloud platform team set for growth.  You will be comfortable working as part of a wider technology leadership team, in a highly visible and business facing role.


This role requires a breadth of skills and knowledge, including:

  • Experience of creating and working with design documentation
  • Familiarity with working with delivery pipelines using tools like Azure DevOps for infrastructure as code in cloud-based deployments.
  • Public cloud technology infrastructure change delivery in a large enterprise
  • Public cloud technology infrastructure development and support
  • Public cloud product and service principles across software as service, platform as a service and infrastructure as a service
  • IT service management principles
  • Engineering and software architecture design
  • DevOps (including Terraform) and ARM Templating
  • Supplier management
  • Managing technical teams
  • Azure product and service experience


  In addition, the following would be advantageous:

  • Experience in managing and motivating semi-autonomous teams in an agile way.
  • Previous experience as a DevOps Lead or Cloud Practice Lead managing a team to deploy and continuously deliver and enhance applications leveraging Azure DevOps for CI/CD practices.
  • Previous experience of creating and deploying cloud solutions as Infrastructure as Code using ARM templates.

Working at Manchester Met:
Manchester Met is a great place to work, and you will be part of a great team.  We are ambitious for our staff; ourselves and we recognise the key contribution our colleagues make by Staff being one of our four strategic priorities.


In addition to a great working environment, you will have access to the University facilities including sport, library and wide range of benefits including health and wellbeing support.

We offer a competitive salary alongside an industry beating pension scheme.  We also offer generous holiday packages, which include 35 days per year holiday, plus Christmas shutdown, plus bank holidays.


If you would like to join our people and share our ambition, we would love to hear from you.


Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion. We are proud of our diverse community of staff, students and visitors.

In recognition of staff contributions to the University's achievements during the 2021/2022 academic year, an additional discretionary payment of 2% per annum will be added to your salary until 31/07/23 in order to ensure consistency amongst existing and incoming staff.  This additional 2% will be paid pro rata in equal monthly installments, on top of your salary each month until 31/07/23.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.

Hybrid working is offered for this role, where you will be able to work a proportion of time on campus and a proportion remotely.  We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.

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Manchester All Saints Campus
Oxford Road, Manchester, UK, M15 6BH
  • Location:
    Manchester All Saints Campus
  • Faculty / Function:
    Professional Services
  • Salary:
  • Closing Date:
    10 March 2023
  • Contract Type:
  • Contracted Hours per week:
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