Job description


Infrastructure Engineer - Network Operations (3395)

Fixed Term - 12 Months

Information Systems and Digital Services (ISDS) is central to where we are going as a university and the experience, we offer to both our professional colleagues and our students. The work we do impacts significantly on both the personal and learning experience of those who study here. We are committed to developing and maintaining highly usable, fast, flexible and personalised Information Systems services that reflect the changing needs of our growing university.

This role is based in the Infrastructure and Operations department of ISDS, but specifically within Network Operations.  The primary objective of Network Operations is to maintain and develop the University’s IT network infrastructure to assist other areas of both ISDS Services, and the wider University in developing systems that align to supporting strategic objectives. 


It is an exciting time to be joining the Infrastructure & Operations department at the University, with an infrastructure transformation programme currently underway.  Over the next 1-3 years network operations will play a key lead role in transforming the campus IT network infrastructure from a traditional to next generation IT network, based on Cisco Digital Network Architecture.  Initiatives include implementing and managing security infrastructure technologies and best practices, upgrading IT network infrastructure equipment at data centre, core, distribution and edge, along with upgrading campus wireless infrastructure and services to Wi-Fi 6.  Other initiatives in development and to be progressed will be supporting the adoption of Microsoft Azure cloud infrastructure services and implementing hybrid-cloud networking solutions and services, re-designing the current DDI solution to include hybrid DNS and enhanced security capability and to ensure management of the operational environments within all our on-premises data centres and communication rooms campus wide.  


About the role:
The infrastructure engineer role is responsible for managing the enterprise IT network infrastructure, data centre operations and security infrastructure that supports the University’s IT Service Delivery. 


The role requires a detailed knowledge and expertise in on-premises and cloud networking and security infrastructure, along with an understanding and experience of managing on-premises data centre environments and approximately 90 communications rooms campus-wide.

About you:

You will be required to undertake some or all of the duties below: -


  • Manage and deliver appropriate network technologies for the University, in conjunction with strategic and technical leadership from the Network Operations Team Leader.
  • Provide technical expertise in the development, support and maintenance of Cisco switching and routing equipment including hybrid-cloud, Data Centre, Core and Edge network environments.
  • Provide technical expertise to support projects which develop new IT services, including new services which meet academic requirements for teaching and research.
  • Support the evaluation, development and deployment of new and emerging technologies relevant to key network, security and operations systems and services.
  • Implement processes to ensure the network infrastructure is secure, reliable and resilient and is capable of rapid recovery in the event of planned or unplanned circumstances disrupting normal operations.
  • Work with colleagues across the department, external contractors and suppliers to provide advice and recommendations on networking technologies and services.
  • Proactively maintain best practice and development standards and collaborate with colleagues.
  • Engagement with potential and existing suppliers of network and data centre infrastructure,
  • Understand and implement IT security into all aspects of network operations.
  • Deliver technical mentoring to junior members of the network operations team.

Working at Manchester Met:
Manchester Met is a great place to work, and you will be part of a great team.  We are ambitious for our staff; ourselves and we recognise the key contribution our colleagues make by Staff being one of our four strategic priorities.

In addition to a great working environment, you will have access to the University facilities including sport, library and wide range of benefits including health and wellbeing support.

We offer a competitive salary alongside an industry beating pension scheme.  We also offer generous holiday packages, which include 35 days per year holiday, plus Christmas shutdown, plus bank holidays.

To apply, please submit your CV and Covering Letter via our application portal. For informal enquiries, please contact Rob Collins (Head of Core Infrastructure Services) on

If you would like to join our people and share our ambition, we would love to hear from you.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.

We recognise the benefits and importance of an environment that supports flexible working and are open to conversations about this throughout the application process.

Close map
Manchester All Saints Campus
Oxford Road, Manchester, UK, M15 6BH
  • Location:
    Manchester All Saints Campus
  • Faculty / Function:
    Professional Services
  • Salary:
    Grade 7 (£30,942 to £34,804)
  • Closing Date:
    11 April 2021
  • Contract Type:
    fixed term
  • Contracted Hours per week:
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