Job description


Infrastructure Team Leader - Servers & Storage (3412)

Information Systems and Digital Services (ISDS) is central to where we are going as a university and the experience, we offer to both our professional colleagues and our students. The work we do impacts significantly on both the personal and learning experience of those who study here. We are committed to developing and maintaining highly usable, fast, flexible and personalised Information Systems services that reflect the changing needs of our growing university.

This role is based in the Infrastructure and Operations department of ISDS, but specifically within Servers & Storage Team.  The primary objective of Servers & Storage team is to maintain and develop the University’s core production hosting environment, provided by a combination of on-premises, hosted, legacy and cloud applications, data and platforms that deliver and support IT services campus wide.


It is an exciting time to be joining the Infrastructure & Operations department at the University, with an infrastructure transformation programme currently underway.  As part of the transformation the University is adopting the use of cloud infrastructure services, where appropriate.  There has been a number of services provisioned in Microsoft Azure and our University infrastructure services will continue to evolve in that cloud environment in future.  The Servers & Storage Team have a lead role in a number of ISDS projects and initiatives to replace legacy on-premises infrastructure, including the replacement of the current core production hosting environment, replacement of the Data Protection Backup solution and the replacement of file storage infrastructure.  With all the projects and initiatives, we will be looking at hybrid-cloud solutions.


About the role:
This technical team leader role is responsible for designing and managing security, efficiency and smooth running of the core production hosting environment, ensuring the uninterrupted provision of operational services.  These include enterprise compute, software applications, storage, physical infrastructure, virtual and cloud including IaaS, PaaS, and SaaS.


The post holder has the responsibility of managing enterprise IT infrastructure that supports the University’s IT, being a subject matter expert/third line support as well as providing technical leadership and mentoring to technical engineers in the Servers & Storage Team.


The role requires detailed knowledge and expertise, as well as the ability to support project delivery and lead high value procurements.  The post-holder will frequently be required to undertake technical leadership and management of projects and initiatives within the Infrastructure and Operations department.


About you:

You will be required to undertake some or all of the duties below: -


  • Provide leadership and expertise in the performance of the core production environment and the availability of applications, infrastructure, platforms and networks, and ensure they meet agreed service levels, and working with 3rd party suppliers to deliver an effective service to the business.
  • Design, specify, project lead and deliver the core production environment technologies for the University, in conjunction with strategic and technical leadership from the Head of Core Infrastructure Services.
  • Provide technical expertise to projects which develop new IT services, including new services which meet academic requirements for teaching and research.
  • Maintain personal credibility and authority to consult, influence and negotiate with colleagues and stakeholders at all levels.
  • Proactively set and maintain best practice and development standards and provide advice to colleagues.
  • Assist senior managers with capacity planning to ensure timely project delivery.
  • Provide consultancy and advice to the University on issues relevant to the future transformation of the core production environment.
  • Engagement with potential and existing suppliers of data centre infrastructure, providing technical evaluation and input to procurement processes, ensuring the best value for the University.
  • In conjunction with the Head of Core Infrastructure Services, coordinate and convene relevant meetings, including the production of briefing papers, appraisals and other documentation related to Data Centre activities, as required by the stakeholders.
  • Understand and implement IT security into all aspects of the core production environment.
  • Deliver technical mentoring to junior members of the servers & storage team


Working at Manchester Met:
Manchester Met is a great place to work, and you will be part of a great team.  We are ambitious for our staff; ourselves and we recognise the key contribution our colleagues make by Staff being one of our four strategic priorities.

In addition to a great working environment, you will have access to the University facilities including sport, library and wide range of benefits including health and wellbeing support.

We offer a competitive salary alongside an industry beating pension scheme.  We also offer generous holiday packages, which include 35 days per year holiday, plus Christmas shutdown, plus bank holidays.


To apply, please submit your CV and Covering Letter via our application portal. For informal enquiries, please contact Rob Collins (Head of Core Infrastructure Services) on

If you would like to join our people and share our ambition, we would love to hear from you.


Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.

We recognise the benefits and importance of an environment that supports flexible working and are open to conversations about this throughout the application process.

Close map
Manchester All Saints Campus
Oxford Road, Manchester, UK, M15 6BH
  • Location:
    Manchester All Saints Campus
  • Faculty / Function:
    Professional Services
  • Salary:
    Grade 8 (£35,845 to £41,526)
  • Closing Date:
    16 April 2021
  • Contract Type:
  • Contracted Hours per week:
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