Job description


Progression and Classification (Education Services Officer) (5768)

Progression and Classification (Education Services Officer)

We are recruiting an Education Services Officer in the Progression and Classification team in Assessment Management, within the Education Services directorate.  

The team is responsible for maintaining records relating to student continuation, processing outcomes for consideration by Assessment Boards, and confirming classifications and results to students.   

 Assessment is at the heart of what a university does and our department's purpose is to enable our students and colleagues to achieve their best by delivering sector-leading excellence and innovation in assessment management. 

Assessment Management consists of six teams; 

  • Assessment Delivery, 
  • Assessment Systems,
  • Assessment Standards, 
  • Assessment Service Desk, 
  • Progression and Classification, 
  • Assessment Mitigations.  


Whilst this role is based in the Progression and Classification team, staff work flexibly across all areas. 

Assessment Management is part of a wider Education Services department. The department is organised around three thematic areas: Assessment, Student and Curriculum. Colleagues work collaboratively and flexibly to support the needs of the whole department in relation to the demands of the academic calendar.  


The Role:

The role will require the ability to provide excellent stakeholder service and administrative support for assessment activities across Manchester Metropolitan University. There will be a need to establish excellent working relationships across Professional Service area, the academic community and with collaborative partners.  

The Officer's role will provide guidance and support to students and academic staff, supported by their team, on a wide range of assessment related issues. 

Officers need the ability to critically analyse data, lead project workstreams and be a lead contact for certain areas within Assessment Management. 


Ideal Candidate: 

We are looking for someone who:  

  • Has excellent levels of accuracy and the ability to interpret data to come to decisions within the framework of regulatory requirements.  
  • Will have the confidence to take responsibility for defined areas of work within Assessment Management. 
  • Has a passion, ability, and experience in delivering high levels of stakeholder service and effective communication. 
  • Can work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects. 
  • Feels comfortable taking ownership of and resolving complex queries. 


How to Apply:

  • Please ensure that you include a CV and covering letter which addresses the Person Specification with your application. NOTE: CVs alone will not be considered. 

  • Shortlisting is carried out based on your covering letter and you should be clear about how you meet each of the Person Specification criteria, and give evidence of your experience. It is helpful if you number your points in line with the corresponding Person Specification requirement.   


For an informal discussion about the roles, please contact: 

Nicholas Deighton, Progression & Classification Manager,


In recognition of staff contributions to the University's achievements during the 2021/2022 academic year, an additional discretionary payment of 2% per annum will be added to your salary until 31/07/23 in order to ensure consistency amongst existing and incoming staff.  This additional 2% will be paid pro rata in equal monthly installments, on top of your salary each month until 31/07/23.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring . We particularly encourage applications from Black and Minority Ethnic candidates, who we recognise are underrepresented in this area.

Hybrid working is offered for this role.  The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.

Close map
Manchester All Saints Campus
Oxford Road, Manchester, UK, M15 6BH
  • Location:
    Manchester All Saints Campus
  • Faculty / Function:
    Professional Services
  • Salary:
    Grade 6 (£27,929 to £31,411) until 31/07/23 an additional 2% will be paid (£28,488 to £32,039)
  • Closing Date:
    12 February 2023
  • Contract Type:
  • Contracted Hours per week:
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